Skill Profile

Knowledge Base Management

Knowledge base: Confluence, Notion, structure, search, governance, templates

Documentation User Documentation

Roles

4

where this skill appears

Levels

5

structured growth path

Mandatory requirements

10

the other 10 optional

Domain

Documentation

Group

User Documentation

Last updated

3/17/2026

How to Use

Choose your current level and compare expectations. The items below show what to cover to advance to the next level.

What is Expected at Each Level

The table shows how skill depth grows from Junior to Principal. Click a row to see details.

Role Required Description
Game Designer Documents knowledge about game systems in wiki/Confluence: mechanic descriptions, balance rules, design decisions. Creates structured entries about game design decisions with rationale. Uses templates for standardizing the knowledge base.
Product Manager Required Maintains product knowledge base in Confluence/Notion. Documents decisions, specs, meeting notes. Keeps documentation up to date.
Technical Product Manager Understands the importance of structured knowledge management for a technical product. Can create and maintain documents in Confluence, Notion or similar tools. Knows principles of knowledge base organization for a technical team.
Technical Writer Required Understands the purpose of a knowledge base for a technical team. Knows popular tools: Confluence, Notion, GitBook, Bookstack. Can structure information in a wiki: create pages, links, tables, templates.
Role Required Description
Game Designer Creates a structured knowledge base for the game design team: design patterns, balance formulas, postmortem insights. Organizes knowledge sharing: design reviews, brown bag sessions, retrospectives. Ensures searchability and documentation currency.
Product Manager Required Builds the knowledge base structure for the product. Defines information architecture. Ensures knowledge accessibility for the team.
Technical Product Manager Independently designs knowledge base structure for the product: architecture docs, runbooks, decision logs. Defines information architecture for different audiences — developers, TPMs, stakeholders. Maintains freshness.
Technical Writer Required Designs knowledge base information architecture: taxonomy, navigation, search optimization. Creates content governance: templates, naming conventions, review processes. Ensures content freshness through scheduled reviews.
Role Required Description
Game Designer Designs knowledge management system for game design: taxonomy, tagging, cross-referencing. Creates living documents that update alongside the project. Implements lessons learned and postmortem processes for accumulating knowledge between iterations.
Product Manager Required Builds knowledge management practice for the product line. Standardizes documentation processes. Implements docs-as-code.
Technical Product Manager Builds knowledge management strategy for the product. Implements docs-as-code approach for technical documentation. Defines lifecycle management for documents: creation, review, deprecation. Integrates with dev workflows.
Technical Writer Required Creates scalable knowledge management system: cross-team search, content federation, automated content lifecycle. Integrates knowledge base with developer portal, runbooks, API docs. Defines quality metrics and usage analytics.
Role Required Description
Game Designer Defines knowledge management strategy for the game design team. Establishes documentation processes: GDD templates, balance decision logs, design rationale. Ensures knowledge transfer during new designer onboarding and between projects.
Product Manager Required Defines knowledge sharing strategy for the division. Ensures cross-team knowledge transfer.
Technical Product Manager Defines knowledge management standards for the division. Introduces cross-team knowledge sharing practices. Shapes information architecture for 10+ products. Evaluates knowledge base health metrics.
Technical Writer Required Defines knowledge management strategy for the organization. Selects tools, standardizes processes, trains authors. Ensures knowledge is not lost during employee turnover through structured knowledge capture.
Role Required Description
Game Designer Shapes enterprise knowledge management for the studio: shared game design knowledge, cross-project learnings, industry best practices. Creates institutional memory for the game design organization. Defines tools and processes for large-scale knowledge sharing.
Product Manager Required Shapes organizational knowledge management strategy. Defines investments in knowledge infrastructure.
Technical Product Manager Shapes enterprise knowledge management strategy. Defines unified information architecture for the organization. Integrates knowledge bases with developer portal, onboarding and training programs. Evaluates impact on productivity.
Technical Writer Required Shapes corporate knowledge management strategy. Determines investments in knowledge management tools and infrastructure. Builds connections between tacit and explicit knowledge, ensuring organizational learning.

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